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Exemplary Customer Satisfaction

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Pinnacle Chosen as Management Company by Oak Residential … > Read More About Pinnacle Chosen as Management Company by Oak Residential Partners
Pinnacle Hires Cheryl Caudill as Regional Property Manager … > Read More About Pinnacle Hires Cheryl Caudill as Regional Property Manager
Rhapsody Hires Michelle Calloway as Regional Property Manager … > Read More About Rhapsody Hires Michelle Calloway as Regional Property Manager
TruAmerica Holiday Symposium > Read More About TruAmerica Holiday Symposium

Over 95 % of our residents express a high level of satisfaction.

Exceeding expectations is always at the core of Pinnacle’s values. As a result, over 95 percent of our residents express a high level of satisfaction with our services and relationships. Pinnacle’s national platform and exceptional team members combine to win resident approval year after year.

Proven Results

Pinnacle’s management services continue to lead the industry, according to the annual Creating Excellence in Living (CEL) Survey.

95 percent of clients were either very satisfied or satisfied with the overall level of service and relationships.

A score above 90 for regional staff knowledge and professionalism.

A score of 96 for accounting and reporting among existing clients, exceeding the industry high.

Over 90 percent of existing clients would recommend Pinnacle to their industry peers.

Local Focus,
National Scale

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Pinnacle has the presence to succeed

with approximately 135,000 units under management across 35 states and 25 major metropolitan areas. Our local expertise, national scope and array of strategic services help to make Pinnacle a leader in multifamily real estate management.