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Scott Potter Speaks about Customer Service at the 2017 Spectrum Educational Conference

Scott Potter, Pinnacle’s Regional Trainer for the West Coast, recently spoke at the annual Spectrum Educational Conference in a session titled, “What is Customer Service?” The event, which took place in Portland, is one of the industry’s largest in the state of Oregon, drawing an estimated 1,200 visitors and more than 150 exhibitors. Scott opened his

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Get Out Nashville

Parks, Plantations and Playgrounds Galore Getting outside in Nashville is a slam-dunk considering the dozens of sometimes-quirky parks, spectacular gardens, historical plantations and playgrounds chockfull of trails, water features, petting farms and zip-lining. Who knew you could visit the “Athens of the South” or hear a 95-bell carillon playing the Tennessee Waltz?It’s all there when you

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Comfort Food – Nashville Style!

What It Is and Where to Find It For a city that’s famous for music, Nashville sure has a lot of “down-home cookin” vying for some well-deserved attention. But it’s not all about mashed potatoes and meatloaf here; Nashville has its own version of comfort food, from spicy fried catfish to smoky barbeque, hot cheese grits

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