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Pinnacle is a privately held organization that manages multifamily properties nationwide. Established in 1980, we are one of the largest multifamily management companies in the United States with a portfolio of over 172,000 units and 4,300 team members. Our clients include pension funds, private partnerships, international investors, insurance companies, lenders, special servicers, syndicators, government agencies and high net worth individuals.

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Corporate Leadership

img_RGraf_hover img_LGoodman_hover For more information about Pinnacle’s renter’s insurance program, contact John Carrosino, Chief Financial Officer
 JCarrosino@pinnacleliving.com img_ESchwabe_hover
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Rick L. Graf

Rick L. Graf

President & Chief Executive Officer

About
  • Loves to experience the culture and cuisine of other countries
  • Has a passion for developing team members and building businesses
  • Puts The Shawshank Redemption at the top of his movie list
  • Would enjoy traveling the world for his profession
  • Started as a porter in the multifamily business and worked his way to the top
Experience
  • 40 years real estate experience
  • Responsible for client relations and the overall strategy and vision of Pinnacle
  • Certified Property Manager and Texas Broker
  • Member of NMHC, NAA, NAHB, IREM, ULI
  • Executive Board Member – National Multi Housing; Secretary – National Apartment Association
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Larry Goodman

Larry Goodman

Chief Operating Officer

About
  • Enjoys traveling, all types of music and pizza
  • Tennis is one of his favorite activities
  • Always tries to make time for family
  • Wanted to be a lawyer when he grew up
  • Loves watching the Shawshank Redemption
  • Started as a commercial real estate appraiser
Experience
  • 26 years of industry experience
  • Specializes in real estate investment, operations and asset management
  • Certified Commercial Investment Member (CCIM), Real Property Administrator (RPA), Facilities Management Administrator (FMA), Master of Corporate Real Estate (MCR), ULI Development Certificate; Member of ULI, NMHC
  • Graduated from University of Alabama, BS Real Estate
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John Carrosino

John Carrosino

Chief Financial Officer

About
  • Enjoys good food, cooking and boating in the Northwest
  • Is passionate about his work performance
  • Rear Window is his favorite movie
  • Thought about becoming a dentist
  • Started in the business as a public accountant
Experience
  • 34 years of industry experience
  • Specializes in Business Operations and Strategy
  • Oversees finance, accounting and insurance operations for Pinnacle
  •  Washington CPA, AICPA and WSCPA
  • Graduated from Seattle University
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Eric Schwabe

Eric Schwabe

Executive Vice President, Western Division

About
  • Refers to Lionel, his Rhodesian Ridgeback, as a Super Animal
  • Is a huge Kenny Chesney fan
  • Dreamed of becoming an Air Force Fighter Jet Pilot as a child, but grew to be too tall
  • Enjoys sharing a great bottle of red wine
  • Shawshank Redemption is one of his favorite movies
  • Joined Pinnacle 26 years ago after being recruited on a golf course
Experience
  • 26 years of industry experience
  • Specializes in bringing out the best in others
  • Focuses on achieving success for Pinnacle’s clients, team members and the firm
  • Oversees multifamily, commercial, association, brokerage, and construction management portfolios in Washington, Oregon, California, Nevada, and Arizona
  • Graduate of University of Washington, Business Administration
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Woody Stone

Woody Stone

Executive Vice President, Eastern Division

About
  • Will choose tacos, pizza or burgers over vegetables any day
  • Loves spending time with his wife and two daughters
  • Enjoys watching Chevy Chase movies
  • Still dreams of becoming a pro golfer
  • His father was his greatest influence
  • Started as an analyst in the student housing sector
Experience
  • Has been in the industry 15 years and with Pinnacle for 6 years
  • Responsible for the company’s operations and client relations from Colorado to the East Coast
  • Feels passionate about building great teams and making a difference
  • Is an NMHC and NAA member
  • Has a BBA from Oklahoma Panhandle State University and a Master of Divinity from Criswell College
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Eric Ostermayer

Eric Ostermayer

Executive Vice President and General Counsel

About
  • Used to be a radio deejay
  • Loves to play the guitar
  • Is passionate about animal rights
  • Lists Fight Club as his favorite movie
  • Grew up with the goal to make a positive difference
  • His daughter, Hannah, is a major influence in his life
Experience
  • Joined Pinnacle and the multifamily industry nearly four years ago
  • Oversees Pinnacle’s legal team and activities
  • Specialties include labor/employment law, employee benefits, commercial litigation, and corporate law
  • Juris Doctor from the University of Texas School of Law
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Jennifer Staciokas

Jennifer Staciokas

Senior Vice President, Marketing & Training

About
  • Loves everything French
  • Has a motorcycle license from when she owned a Vespa
  • Enjoys understanding the world through travel, food and culture
  • Loves winding down her day doing her yoga practice
  • Became a leasing agent to save money on her graduate school apartment
Experience
  • 15 years of industry experience
  • Specializes in New Construction Marketing, Marketing Strategy, Implementation of Technology, Employee Development & Client Relations
  • Responsible for setting a strategic vision and guiding implementation of marketing and training strategies 
  • NMHC: Vice Chair of the Emerging Leaders Committee, Vice Chair of the Marketing & Brand Management Committee, Member of the OpTech Planning Committee; NAA: NAAEI Board Member, NAAEI Chair of the Curriculum Development Committee; Member of the NAA Lease Advisory Committee, and Member of the NAA Communications Advisory Board; Zillow Multifamily Advisory Board; Advisory Board Member of the Multifamily Social Media Summit
  • BA, French from West Chester University in West Chester, PA; MA, International Commerce & Policy from George Mason University in Fairfax, VA
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Ted Broadfoot

Ted Broadfoot

Senior Vice President, Operations & Asset Management

About
  • Loves Mexican food and his wife!
  • Enjoys scuba diving
  • Favorite movie of all time is Tequila Sunrise
  • Was highly influenced by his father
Experience
  • Has been in the industry 26 years and with Pinnacle for 7 years
  • Oversees Asset Management, Revenue Management, National Maintenance Programs & Purchasing for the company
  • Graduated from Southwest Texas State University with a degree in Business/Accounting
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Sally Milton

Sally Milton

Senior Vice President, Client Reporting

About
  • Still loves disco music
  • Has completed 15 marathons
  • Collects antique cameras
  • Actually looks forward to fitness boot camp
  • Is passionate about serving her community
  • Finds humor in the movie, The Wedding Singer
Experience
  • 30 years of industry experience and 22 years with Pinnacle
  • Specializes in accounting, financial reporting and operations management
  • Drives employee engagement for over 75 accounting professionals and ensures timely delivery of monthly financial packages to clients
  • NAA, NMHC (PAC), and Active Board Member (Treasurer) for two Central Florida non-profits
  • University of Florida – BSBA in Management (minor in Accounting)
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Scott McCurdy

Scott McCurdy

Senior Vice President of Information Technology

About
  • Loves technology
  • Enjoys playing golf
  • Is passionate about his faith and his family
  • Just wanted to be taller when he grew up
  • Had his light bulb moment to enter the business while managing a small computer system that no one else wanted to manage
Experience
  • 26 years of experience
  • Manages Pinnacle’s information and technology systems and plans corporate strategic technology initiatives
  • Member of the National Multi-Housing Council, the National Association of Real Estate Investment Managers, the National Council of Real Estate Investment Fiduciaries, the Microsoft IT Advisory Panel and the Dallas Chamber CIO/CTO Forum
  • Graduated from Grove City College in Pennsylvania with a BA in Business Administration
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Deanne Davis

Deanne Davis

Senior Vice President Compliance & Internal Audit

About
  • Loves relaxing on the beach with her toes in the water
  • Is fascinated by world history and the ocean
  • Collects coins
  • Wanted to be a treasure hunter when she grew up
  • Adores comedies and the movie As Good As It Gets
  • Became interested in housing while working in Investment Banking
Experience
  • Over 25 years of industry experience
  • Oversees affordable housing compliance, regulatory governances, audits and investigations for Pinnacle
  • Holds 13 federal certifications, including HCCP, NCPe, C3P, TaCCs and 23 state certifications
  • Graduated from Florida Atlantic University with a Business of Science in Business Administration
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Jeremy Edmiston

Jeremy Edmiston

Senior Vice President, Client Services

About
  • Favorite food is Mexican
  • Used to play racquetball professionally
  • Collects sports memorabilia
  • Loves to golf
  • Wanted to be a Green Beret when he grew up
  • Migrated into the business as a leasing agent
Experience
  • 15 years of industry experience
  • Responsible for Client Services
  • Specializes in investment advisory, due diligence and relationship management
  • Board of Trustees for Hardin Simmons University
  • Attended Hardin Simmons University
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Raymond van Beveren

Raymond van Beveren

Senior Vice President, Construction and Facilities Services

About
  • Traveling, Saint John Island and French fries with mayonnaise are among his favorite things in life
  • Enjoys playing golf and snorkeling
  • Is passionate about his children
  • Spoke Dutch as his first language
  • Moved from Holland when his father joined an American professional soccer team
  • Dreamed of playing basketball in the NBA when he grew up
  • Started his multifamily career as a leasing agent in Dallas, Texas
Experience
  • Over 22 years of industry experience
  • Oversees the Construction, Maintenance and Purchasing departments for Pinnacle
  • Active committee member of the National Apartment Association and member of the National Multi Housing Council
  • Southern Methodist University graduate
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Karen Nelson

Karen Nelson

Vice President Client Services

About
  • Loves New Orleans and SEC football
  • Previously lived in Greece, Africa and Iran
  • Collects cake plates
  • Has a passion for southern hospitality, cooking and entertaining
  • Favorite movie is Rocky
  • Transitioned to multifamily from the hospitality industry
Experience
  • Draws on 18 years in the multifamily industry to build and maintain client relations
  • Specializes in sales, operations, client services, training, marketing, public speaking and team building
  • Atlanta Apartment Association (AAA) Board of Directors; College Park Historical Society, HOA President; Liaison to AAA and the Atlanta Community Food Bank, 2013 Chairperson of the Year
  • Studied Hotel, Restaurant and Tourism at the University of New Orleans
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Kent Plemons

Kent Plemons

Vice President, Development Services

About
  • Loves to visit Belize
  • Drives a fully restored MG-B
  • His favorite activity is scuba diving
  • Collects paper money from countries he has visited
  • Was introduced to the multifamily industry through his college job in construction
Experience
  • Has over 25 years of industry experience
  • Leads the Development & Construction Services group
  • Has been with Pinnacle over 7 years
  • Graduated from Southern Nazarene University, BS-Business Administration. Graduate work from Central State University and North Texas State
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Stewart Hill

Stewart Hill

Vice President, Client Services

About
  • Loves eating BBQ Ribs, visiting Whistler BC Canada and listening to the music of Seal
  • Is a big Bruce Lee fan
  • Enjoys golfing, snow skiing and fly fishing
  • Collects watches
  • Favorite movie is Christmas Vacation
  • Wanted to be a professional football player when he grew up
Experience
  • Has been with Pinnacle for 7 years
  • Specializes in relationship management and expanding services and business opportunities with institutional clients
  • Manages communication strategies with non-profit, investor, agency, and government partners
  • TAAHP, TALHFA, NCSHA
  • Studied marketing at the University of Washington
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Jeff Jannereth

Jeff Jannereth

Vice President, Project Management & Operations

About
  • Loves good brick oven pizza
  • Is a five time Ironman triathlete
  • Is passionate about a living a healthy lifestyle
  • Enjoys seeing his children play sports
  • Laughs every time he watches Tommy Boy
  • Got his start in the business as a porter at the age of 16
Experience
  • Has been in the industry for 25 years
  • Oversees the implementation of a residential property and asset management platform to create efficiencies, cost savings and competitive advantages for our clients
  • Oversees project management staff and functions for the company
  • Has a strong understanding of the various business disciplines within the multifamily space
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Jason Boyce

Jason Boyce

Sr. Director of Technology Solutions

About
  • Loves the outdoors and any activity that takes him there, especially if it includes his family
  • Has Texas roots that date back to 1837
  • Has underwritten and valued $2.8 billion in structured finance and institutional acquisitions and participated in disposition brokerage transactions totaling $1 billion
  • Enjoys Yoga more than weight training
  • Wanted to be a commercial real estate developer when he grew up
  • Worked in the real estate business as an analyst for a REIT before transitioning into multifamily
Experience
  • 21 years of industry experience
  • Responsible for the implementation of technology and special projects for Pinnacle
  • Specializes in finding ways technology can lead to efficiency for the company
  • Certified Oracle Database Administrator
  • University of North Texas graduate
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Deke Turner

Deke Turner

Vice President – Association Management

About
  • Happy place: summer days boating, wake boarding and wake surfing with his family
  • Loves everything CrossFit, except the injuries
  • Drawn to the entrepreneurial aspects of association management work
  • Coaches high school wrestling and still believes he is the toughest guy in the gym
  • Cooks a mean steak and most other things his family eats
  • Always a solid karaoke side-kick
  • Watches Love Actually every holiday season, but will tell you his favorite movie is Step Brothers
  • A smoothie fanatic who owns more blenders than a small country
  • Believes in integrity and developing the people around him
  • Sees the glass half full
  • Believes the adage “the more the merrier”
Experience
  • 25 years of hands-on experience in property management, association management and corporate operations
  • Oversees Pinnacle’s association management division, including training, staffing and supervising all property managers and associations managed by Pinnacle. His broad range of expertise includes finance, accounting, marketing, strategic planning, acquisitions, project management and operations.
  • Holds a Certified Manager of Community Associations (CMCA) designation and an Association Management Specialist (AMS) designation
  • Seattle University graduate
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E.J. Maloney

E.J. Maloney

Vice President – Commercial

About
  • Developed his love for golf while working at a golf course as a boy
  • Cherishes his quality time with his wife and two young kids
  • Puts psychological thrillers, like The Usual Suspects, at the top of his movie list
  • Is passionate about creating cohesive teams and being an enthusiastic motivator
  • Landed a job in the business as a tenant services coordinator by cold calling every commercial real estate company in Seattle
Experience
  • Over 20 years of commercial real estate experience with a background in managing office, retail and mixed-use product types
  • Responsible for oversight of commercial division, overall client satisfaction and property performance
  • Holds an Real Property Administrator (RPA) from Building Owners and Managers Association (BOMA); Real Estate Salesperson License, State of Washington; Certificate from University of Washington Real Estate and Development Program
  • Washington State University graduate
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David Jolley

David Jolley

Director of Maintenance

About
  • Loves anything Cajun, especially Crawfish Boil from Pappadeaux
  • Active in Professional 4×4 Mud Racing
  • Is passionate about training and sharing knowledge
  • Collects old Ford Bronco toy trucks
  • Second Hand Lions is his favorite movie
  • Dreamed of being a Game Warden when he grew up
  • Started in the air conditioning business before migrating into multifamily
Experience
  • 40 years of industry experience with a specialization in Air Conditioning and General Maintenance
  • Directs all maintenance-related issues for Pinnacle’s communities and establishes standards and preferred vendors
  • Environmental Protection Administration Proctor, Certified Pool Operator, ESCO, Certified Apartment Maintenance Technician
  • Member of American Society of Heating, Refrigeration and Air-Conditioning Engineers, National Apartment Association Education Institute, Apartment Association of Greater Dallas
  • Attended Ouachita Valley Trade School
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Daryl Smith

Daryl Smith

Director of Property Marketing

About
  • Has seen great places and experienced diverse cultures while traveling around the world
  • Loves commercial aviation and flight simulating at home
  • Is passionate about giving back to the community and enriching our world
  • Enjoys watching the Godfather movie series
  • Used to make model airplanes as a child and dreamed of being a pilot one day
  • Worked for the PBS television network before being recruited into the multifamily industry by two friends who owned a property management temp agency
Experience
  • 16 years of industry experience
  • Manages property marketing operations nationally and oversees the regional property marketing team members
  • Specializes in brand development and management
  • National Apartment Leasing Professional (NALP)
  • Southern University and University of Wisconsin – Madison graduate
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Beth Luques

Beth Luques

Director of Education

About
  • Feels at peace in the mountains
  • Finds boxing an invigorating experience
  • Developed a love for Mexico while living there
  • Is passionate about the great outdoors
  • Collects ruby slippers because there is no place like home
  • Indiana Jones is her big screen super hero
  • Wanted to be a news anchor when she grew up
  • Transitioned to the multifamily industry after working as a leasing agent to supplement her teaching income
Experience
  • Over 8 years of industry experience
  • Directs the Learning and Development efforts for Pinnacle, including curriculum, systems and soft skills training; learning and management systems; property shops; mentorships and team member development
  • Certified North Carolina State teacher (ESL)
  • Member of National Apartment Association and the Association for Talent and Development
  • Appalachian State and North Carolina State graduate
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Erinn Cassidy

Erinn Cassidy

Vice President of Human Resources

About
  • Is a proud University of Washington alumni and avid Husky football and volleyball fan
  • A certified Enologist, she collects and makes vintages of her own wine
  • Is passionate about raising research money and awareness for breast cancer
  • Sits on the board of Wings of Karen, a local non-profit breast cancer foundation, and organizes an annual volleyball fundraiser called Digs for Denise
  • Loves watching her children play sports
  • Puts the movie Jerry McGuire at the top of her list
  • Wanted to be an orthopedic surgeon when she grew up
  • Formed a contact network while getting her MBA that eventually lead her into the multifamily business
Experience
  • 18 years of human resources experience with 11 years in property management
  • Background in employee relations, talent development and planning, training and development, performance management, recruitment, benefits administration, team building, and group facilitation.
  • Senior Professional in Human Resources (SPHR); Senior Certified Professional in Human Resources (SHRM – SCP)
  • University of Washington and Seattle University graduate
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Christie Bennett

Christie Bennett

Director of Revenue Management

About
  • Enjoys watching mid-century classic movies
  • Dedicates her professional time to analyzing property performance and creating successful revenue strategies
  • Said her wedding vows on a beach in St. Petersburg, Florida during Hurricane Francis
  • Was influenced by her father’s business from a very young age
  • Spends quality time with her husband and two children as often as possible
  • Started in the multifamily business as a receptionist and quickly moved her way up
Experience
  • Over 11 years of industry experience
  • Oversees the Revenue Management team of specialists and revenue enhancing processes for Pinnacle’s managed communities
  • YieldStar Certified
  • The Florida State University and University of North Texas graduate
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Suzi Smith

Suzi Smith

Director of Corporate Marketing

About
  • Enjoys life in the fast lane with her very active and talented family
  • Threatens to write a book one day about some off-the-wall life experiences
  • Took a leading role in a children’s play while living in France to help learn the language
  • Finds children’s laughter cathartic
  • Cherishes old friendships
  • Can’t imagine a life without chocolate
  • Loves to get lost in a good romantic comedy
  • Once considered a career in performing arts
Experience
  • Over 25 years of experience
  • Responsible for the implementation of corporate marketing strategies which are facilitated through new business proposals, presentations, public relations, social media, and other communication tools
  • Texas Real Estate Salesman License
  • Texas A&M – Commerce graduate
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Brian Rackliff

Brian Rackliff

Director of Purchasing

About
  • Lived the disciplined life of a lobsterman while growing up in Maine
  • Has a passion for environmental conversation
  • Shares his life as well as a birthday with his wife
  • Feels that scuba diving in Grand Cayman is time well spent
  • Has a unique collection of Native American artifacts
  • Considered becoming a detective for the FBI
  • Found his way into the multifamily industry after working as an operations coordinator for a sustainable home builder
Experience
  • Has more than seven years of industry experience
  • Is responsible for building the company’s national purchasing power to benefit Pinnacle’s properties and clients
  • Holds a State of Colorado Employing Broker Real Estate License
  • Graduated from the University of Southern Maine in Portland with a BA in Political Science
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Delese Noble

Delese Noble

Director of Ancillary Services & Transitions

About
  • Looks forward to Saturday morning cartoons, giggling with the family and weekend walks to the park

  • Is a self-professed video gaming nerd with a passion for Super Mario Brothers and Everquest

  • Keeps a library of workout DVDs to switch things up when exercising at home

  • Loves animals and wanted to be a veterinarian when she grew up

  • Snuck into the multifamily industry as a bookkeeper while working on a master’s degree

Experience
  • Over 10 years of multifamily industry experience

  • Oversees all new property transitions, project initiatives and ancillary services for Pinnacle

  • Has a background in software implementations, policy and curriculum development, property transitions, systems training and analysis

  • Stephen F Austin State University graduate